"I just wanted to commend you on the job- from start to finish...Your professionalism and your quality of workmanship.The entire thing. I got a picture of the exterior gutters this morning from the tenant and they look brand new. Great job on the roof. Just really can't say enough about the way you guys have conducted yourselves and I highly recommend you to anyone I come in contact with. We will be giving you a call in Spring for regular maintenance. You guys, thumbs up. I appreciate everything you've done to help me with this project" Ward Thompson, Redmond 7/2016
"I would like to mention that Gerry was prompt and did a good job as far I'm concerned. You are very fortunate to have a respectable, hardworking young man to represent your company out in the field. Very courteous and polite." Charlie C.- Tacoma
"Just wanted to follow up with you and tell you how amazing your company is! Thank you for all you do! I know you aren’t BBB accredited but you encompass all that they ask for in businesses! Thank you again for your superior service!" Denita K., Covington
7/16/2015 Yelp Review
"Super-pleased with this company. They were booked out a few weeks, but thank my lucky stars they had a cancellation and were able to fit us in the next day.
The guys arrived 8 am as scheduled, were super-polite and professional, asking if there was anything special they should pay attention to. They cleaned the roof with brooms (not power washers) to protect the granules on the composite roof. Two hours later, the roof was clean (with a moss treatment in place), the gutters cleared and the yard cleaned up completely.
They also cleaned a plastic roof covering our back deck. This was harder to clean because they couldn't walk on it, but I was impressed how they hit it with leaf blowers, then water from the top and then even sprayed it from underneath -- all in an effort to clean it as well as they could.
I was very pleased how quickly the job was done, how professional the cleaners were, and how they paid attention to cleanliness. Super company and would highly recommend them." R.G.- Kirkland
"I just want to put in a good word for the new crew you sent out Thursday. They did a great job.This past season we had an unusual amount of storm debris and they did a good job of cleaning it all up. They were respectful of the special requirements that I make, such as putting screens over downspouts. When some debris sloshed out of a gutter onto the side of the house, they hosed it off before I had to point it out to them. It is a good crew! I plan to have you service our roof more regularly in the future."- Enoch, Shoreline
"Gerry and Tim just completed the annual maintenance on our roof. I wanted to write and tell you that they were extremely competent, thorough, courteous, and went the extra mile to make sure everything including clean-up was done to the highest quality. Everything looks beautiful and clean!
We cannot say enough about the wonderful job Gerry and Tim did! We will definitely be returning customers and would be happy to write a testimonial and/or provide references for your company and these exceptional technicians."
Susan and Bob Casperson, Woodinville
"What a cheerful, hard working bunch of guys you have working for the company......courteous and efficient, I am really impressed. I also found your field coordinators courtesy most refreshing, the reminder note plus update was very much appreciated." Bev S.- Issaquah
"IT WAS AN AWESOME JOB!!!!!!!! I walked around it when they were gone and I can not tell you the difference they made!" Linda Wadell-Paz, Monroe
"The work was great and the technician was awesome. A very hard worker on a steep roof and a hot day. The moss removal, clean up and professionalism all exceeded our expectations." Randy, Wallingford
"As a retired contractor, I'm accustomed to working closely with subcontractors in the building industry. NW Moss Removal is a professional and quality based company; they were a pleasure to work with and have my highest recommendation." - Top Qualities: Great Results, Expert, High Integrity- Linkedin review by Tim Howard
"We were very pleased with this company. Connie was extremely professional and efficient in coordinating the details of our job so that we knew all of the conditions of their service upfront. We have a big roof that took nearly six hours to complete. Dylan is a hard worker, was prompt and courteous. Our roof and gutters look great, and no mess was left on the ground or in shrubs. We will definitely use NW Moss Removal again." Cathy 5 Star Yelp Review
"I can’t tell you how impressed I am with your service.Thank you so much!" Kelly- Edmonds (John and Alex)
7/3/2015 Yelp Review
"I just had my roof cleaned today in this unbearable 88 degree heat. As far as roofs go, it's a cedar shake roof in the land of evergreen trees. On the hoarder scale of 1-5, my roof was definitely a 4, the only reason it wasn't a 5 is because the techs didn't find any dead animals. However, I did see a few moss mounds that could have been given away as pets. Excellent job, everything is clean and sparkly including my gutters, the decks and yard too. The guys were so professional and were great with my dogs. I'm SO happy." Kelly S.- Snohomish
5.0 star Yelp rating 3/14/2015
"Wow! I'm impressed. Our roof is big, steep, and had 10 years of moss buildup. The two gentlemen arrived right on time and were ready to start. Immediately. They collected the debris and the area is spotless. I would recommend this company to anyone and request Dylan Maeding and Gerry Hernandez. They were very professional, experienced, hard working, and always pleasant."
"I can see why others gave 5 stars - he left my place a bit ago and did an outstanding job. I had thick moss growing on both the house (2-story and steep) and detached garage, as well as some damaged shingles on the garage. It looks like a new roof now - moss gone and shingles replaced - and he added zinc powder to prevent moss from coming back in the near term. He also made sure to gather and remove all the debris. The work was done safely, thoroughly and at a very competitive price. I know I'll be a repeat customer and agree with a 5 star rating." Andy M., Puyallup Review on Yelp
"You had your guy come to my house to removed my moss.They did a REMARKABLE job. He was so personable as well. I was very impressed. This man worked very hard and cleaned up afterwards. I even left early. So tell him how good he did!" Janet, Kenmore
"Wow - your guy did a fabulous job today on our roof! They worked so hard all day long and got the job done. It was a tough job - hopefully won't be as bad next year when I call you again for your services. Thanks again!"- Chris, Freemont
"Our roof cleaning was carried out very successfully on Friday, 9/19. Everything you said about the Lead Technician and his associate was right: they are agile and fast, competent and thorough. They did an excellent job on the roof and cleaned up very well afterwards. The roof looks like new, and the clean skylights brighten up the whole house; all done at a very fair price. I would certainly recommend NW Moss Removal to anyone who needed this service. You get 5 stars." Richard, Bellevue
"They did a great job! They were polite and courteous arriving on schedule here in Pierce County.
Everything they said they would do, they did. They worked as a team to clean the debris from the yard and outer area. They did the best they could with cleanup as there was debris of course everywhere. The office called during the appointment to check on the work as well as follow up. I would definitely use them again." Mark V. Tacoma
"NW Moss Removal came to the door and introduced himself with a name, a smile, and a firm handshake. That was a great start. We talked about the scope of the work for the fixed bid job and they went at it. A lot of moss came off those roofs all around the house. Now the roofs are totally clean of moss and miraculously, when they were done there was no trace of the moss at ground level." John H.
"The pictures show the technician did a great job removing the moss. Thank you for having such a professional approach in carrying out this work. It is greatly appreciated to be able to trust in work being done competently, particularly since I live on the other side of the country and could not be there". L. Wahl
"What a pleasure! Great technician and such a hard worker! The roof looks great! I was out there looking at it again this morning. Thank you again for your prompt, excellent service." Steve V- Bothell
"Just got home from work - your team did a wonderful job on our roof and with the clean-up! It all is beautiful! Please tell him thanks for being so careful with all the container plants and for doing such a good job. I'll pass the word along to my friends and family about your company." Deb P.- Seattle
"I am very pleased that I chose NW Moss Removal to clean and treat our roof. You showed up on time and got right to work. You worked hard the whole time they were here, but were always willing to listen to special requirements. You put down tarps in the yard and cleaned up carefully. I paid a fair price for the work. I plan to have you maintain the roof regularly in the years to come. Please pass on my complements for a job well done." Enoch S.- Shoreline
"As I told your technician, a very nice man, count on me as a very positive reference for you any time. I have already recommended your company to two friends of mine in the development here. I am very happy indeed. Thank you so much for going the extra mile!" Greg Anderson- Stanwood
"I really appreciate your service and you are my number one to suggest to others"- Gerry Eagle RE/MAX Northwest
"I have to say that your professionalism, informative website and the manner on the phone really "sold me today. Not only were you extremely knowledgeable, giving me the confidence that you knew your stuff, but you made me feel like I wasn't one of the 1001 other callers asking for an estimate. Thank you for answering my questions and making this all come together for me." Julia Bolz, Seattle"GREAT JOB! I can't believe the nasty weather they work in. It was 47 degrees and raining all day long, absolutely miserable, and it didn't even faze them. I told my wife "THIS is what money was meant to be spent on!". :-) I'm so pleased with my decision to hire your company to do the work. Like many others I'm sure, I wish I had done this much earlier! You guys have been an absolute pleasure to work with! Thanks again!"Ron K.-Snohomish
"I was very pleased. The fellow who came here was nice and did a nice job of explaining what would be done. It was extremely nice of him to bleach the gutters. It really livened up the look of the house. Thanks for your work. I would be pleased to recommend your firm to others, and I will certainly use your service again". James O., Attorney at Law- Seattle
"They did wonderful job. They were all so courteous and mindful of taking care of everything. I'm pretty sure my deck is cleaner than before they arrived!"
"Your guy was great and we are very pleased with the way the roof looks. He finished just as it began to rain and were lucky enough to miss the short downpour that followed. We would have gladly traded the horse for the roof cleaning job as we are trying to find a home for her, but it probably would have been difficult to fit her in your van!! It was nice to see the before and after pictures. The shot with the old shed's moss covered holey roof in the background should have the caption "Call NW Moss Removal before your roof looks like this! I will be sure to recommend your company to friends and family."
"THANK YOU!!! I stopped by my house around noon today and saw that the guys were done. The roof looks great. My neighbor saw them in action and commented on what a good job they did cleaning up afterward on the backyard deck. I will refer NW to others who may need the same work done on their homes." Rogers R.- Marysville
"Thanks ever so much for such a good and honest job...have been wanting to do this...but, did not know who to trust after my very bad experience with the jerks who sprayed sealer all over the siding ....were supposed to do 2 coats....which I PAID IN ADVANCE for and never did...just as well! APPRECIATED the pictures....you guys have your act together! Cheers!"
"Thank you for your report. The guy did a great job! Unfortunately for us, the large trees are still there, ringing the south and west sides of our house to the extent that they block the sun, and meanwhile shed fir needles onto the house. It was cleaned just six years ago, and we can see that we will have to move up the cleaning schedule. Thank you again."- George N., Everett
"You just finished our home a couple hours ago. I just want to tell you how happy we were not only on the job that you did, but also how nice, friendly, polite and helpful they were. We will happily pass along your name to our neighbors and friends. You did a great job of cleaning up and were a pleasure to have working at our home. You should be proud. Also, the representative that I ordered our job through on the phone was very pleasant to work with in settling up the job and I appreciate how helpful and honest she was on explaining just how the work would be completed and sending the invoice. It was a pleasure doing business with you and I will call you in a year or two for the follow up service that your technician told us about. Much success to your business!" John- Port Ludlow
"They showed up on time and did an excellent job of moss removal. We will use again in the future". Spencer- Monroe
"I still can't believe how bad my roof was!! Super job! I have passed out cards to some friends." Lisa P.- Seattle
"Thanks for the photos and everything is great. He was efficient and quick and very friendly. I would not hesitate to recommend you guys to any of my friends. Thanks for the work!" Ron S.- Edmonds